Privacy Policy

Last updated: 10.01.25

This Privacy Policy describes how Marmoris (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us.

By accessing or using our website and services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our website or services.

Information We Collect

We may collect the following types of personal information:

Personal & Contact Information

• Full name
• Shipping address
• Billing address
• Phone number
• Email address

Order & Transaction Information

• Purchase history
• Order details
• Payment confirmation
• Shipping information

Account Information

• Username and password
• Wishlist or saved items
• Shopping preferences

Customer Support Information

• Messages, inquiries, reviews, or feedback submitted to us

Automatically Collected Information

When you use our website, we may automatically collect certain information through cookies and similar technologies, including:

• Device information
• Browser type
• IP address
• Website usage behavior
• Shopping activity and browsing interactions

This information helps us improve website functionality, customer experience, analytics, and marketing performance.

How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Provide customer support
• Communicate order updates and service notifications
• Improve our website and services
• Detect fraud, unauthorized activity, or security issues
• Send promotional communications and marketing materials
• Personalize your shopping experience

Marketing & Advertising

We may use your information for marketing and advertising purposes, including:

• Email marketing
• Promotional campaigns
• Personalized advertisements
• Product recommendations

You may unsubscribe from marketing emails at any time through the unsubscribe link included in our communications.

Cookies

Like many websites, Marmoris uses cookies and similar technologies to improve website performance and user experience.

Cookies may be used to:

• Remember shopping preferences
• Save cart information
• Analyze website traffic
• Improve functionality and advertising performance

Most browsers automatically accept cookies, but you may modify your browser settings to disable or remove cookies if preferred.

Please note that disabling cookies may affect certain website functions and shopping features.

Sharing of Information

We may share your personal information with trusted third-party service providers that help operate our business, including:

• Payment processors
• Shipping, logistics, and international fulfillment providers
• Website and hosting platforms
• Marketing and analytics providers
• Customer support platforms

We may also disclose information if required by law, legal process, or to protect our rights, customers, and business operations.

We do not sell your personal information to third parties.

Shopify

Our online store is powered by Shopify. Shopify may collect and process information necessary to operate the website, process payments, and support store functionality in accordance with their own privacy policies.

Third-Party Links

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.

Data Security

While we take reasonable administrative, technical, and physical measures to protect your personal information, no method of transmission over the internet or electronic storage is completely secure.

Please avoid sending sensitive information through unsecured communication channels.

Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Fulfill orders
• Maintain legal and accounting records
• Resolve disputes
• Enforce agreements and policies

Children’s Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

• Access to your information
• Correction of inaccurate information
• Deletion of personal information
• Withdrawal of consent
• Opt-out of marketing communications

To make a privacy-related request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

Any updates will be posted on this page with the revised “Last updated” date.

Contact

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

Hello@marmoris.com